When it comes to processing your personal data, we are the so-called “data controller” within the meaning of the General Data Protection Regulation (AVG). This means that we decide which personal data are processed, for what purpose and in what way.

We are responsible for ensuring that your personal data is processed properly and carefully in accordance with the AVG.

This privacy policy applies to all our services and agreements. By using our website or entering into an agreement, you indicate your acceptance of our privacy policy.

This privacy policy applies to information about clients and potential clients, suppliers and potential suppliers, artists, contacts and all other persons about whom Rob Kattenburg B.V. holds information. By “information” we mean personal information about you that we collect, use, share and store. In this policy, “we”, “us” and “our” means Rob Kattenburg B.V. (trading as Rob Kattenburg), a company registered in Amsterdam with number K.v.K. Amsterdam 30113970, registered office Oosterzijweg 124, 1851 PS Heiloo and “you” means the person to whom the information relates.

What personal data do we process ?

Personal data is any data that can provide information about an identifiable natural person. Your name; your contact details such as your address, email address and phone number; your bank details, i.e. your bank name, account number and bank code/sort code ; while browsing our site, your IP address, your browser type and language; purchase history; information relating to your attendance at and interest in events and art fairs; information about you that you give us in person during our events and art fairs, or by corresponding with us by phone, email or otherwise; and information relating to your purchase of our artworks or use of our services.

We need this information to contact you, to carry out and fulfill the arrangements made with you. We may use this data to send you informative or commercial messages related to our business.

How we collect information about you

Collecting information you give us when you purchase a work of art or visit us at any art fair; and information provided when you contact us by phone, email or post.

What we do with your information.

Performing agreements We use your information to: provide you with information about our artworks and services; keep you informed about artworks, artists and events that we think you will find interesting;

fulfill our obligations under agreements entered into between you and us; communicate with you;

administering our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes; keeping our site safe and secure; complying with legal and regulatory obligations; and for security and to verify your identity.

We also provide this information to others as necessary to perform the contract. For example, a conservator, framer or transporters. We require these persons to handle this information with care and only use it for the purpose for which we have provided it to them.

Legal basis for processing

Our processing of your personal data is necessary: for the performance of contracts to which you are a party and to take steps at your request prior to entering into those contracts;

for the purposes of legitimate interests pursued by us; or to comply with a legal obligation to which we are subject.

With respect to processing special categories of personal data, we will generally rely on obtaining specific consent from you at that time, unless there is otherwise a legal obligation for us to process such information.

Legitimate interests.

When our processing is based on the legitimate interests described above, those legitimate interests are:

to collect personal information to provide you with a smooth and efficient customer experience; – to ensure that you receive updated information about Rob Kattenburg’s business activities;
To provide the services you have requested; and
for our own marketing and research purposes.

Sharing of your personal information.

Except as explicitly set forth in this policy, we will not sell, distribute or rent your personal information to third parties unless we have your permission or are required by law to do so. The personal information you provide to us may be shared with outside companies, agents, service providers or affiliates as necessary to provide you with our artwork or services, respond to your inquiries or for any of the purposes described in this policy.

We require these individuals to treat such information with care and to use it only for the purpose for which we provide it to them.

We may also share your personal information with: law enforcement agencies; other governmental authorities or third parties if required by law; and other business entities if we plan to merge with or be acquired by that business entity, or if we undergo a reorganization with that entity.

Transferring your information outside of Europe

Your personal information may be transferred to and stored at a destination outside the European Economic Area (“EEA”) and may also be processed by staff from outside the EEA working for us, or for one of our service providers. Where we, or our permitted third parties, transfer your information outside the European Economic Area, we or they will impose obligations on the recipients of that data to protect your information to the standard required in the European Economic Area or otherwise require the recipient to subscribe. to international frameworks intended to enable secure data sharing. In the case of transfer by us, we may also transfer your data when:

the transfer is to a country deemed to ensure adequate protection of your information by the European Commission; or
where you have consented to the transfer.

Your rights

You have the right at any time to:

request access to or a copy of any personal data we hold about you; rectify your personal data, if you believe the information we hold is inaccurate;

to ask us to delete your personal data, if you consider that we do not have the right to keep it;

to withdraw consent to our processing of your personal data (to the extent such processing is based on previously obtained consent);

to restrict the processing of your personal data; data portability (the right to transfer data) in certain circumstances;

to object to the processing of your personal data in certain circumstances;

and to not be subject to a decision based on automated processing and to take precautions if you are profiled on the basis of your personal data. You also have the right to request us to transfer the digital data we process to a third party to be notified by you.

If you want to know what personal data we process about you, you can make a written request for access to us. Any request by you for access to or a copy of your personal data must be in writing and we will endeavor to respond within a reasonable time and in any event within one month in accordance with data protection legislation. We will comply with our legal obligations regarding your rights as a data subject. We will try to ensure that the information we hold about you is accurate at all times. To help us ensure that your information is up to date, please let us know if your personal information can be changed at the following email address [email protected].

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to [email protected].

In case of unexpected complaints about the processing of your personal data, we would like to hear from you and resolve this with you. Should we nevertheless fail to come to an agreement together, you also have the right under privacy legislation to submit a complaint to the privacy regulator, the Authority for Personal Data. You can contact the Personal Data Authority for this purpose.

You can send your written requests or complaints to: Kunsthandel Rob Kattenburg BV Subject: Privacy rights Oosterzijweg 124, 1851 PS Heiloo, the Netherlands.

Retention of personal data

We will keep the information we collect about you only as long as necessary for the purposes described above or as required to comply with any legal obligations to which we are subject. This includes regularly reviewing our files to verify that the information is accurate, up-to-date and still required. We do not retain your personal data longer than necessary for the purpose of processing, however, this may vary from situation to situation. We use the statutory retention periods as a reasonable starting point.

Securing personal data

We make every effort to ensure that your information is secure, therefore we provide appropriate technical and organizational measures to prevent the loss, misuse or theft of your personal data. The data is stored, password protected and the persons working with it are bound by confidentiality(declarations).

Changes to this policy

Any changes we make to our policy in the future will be posted on this page and, if applicable, notified to you by email. Please check back periodically to see any updates or changes to our policy